Privacy Policy

Ositech Communication, Inc. (“Ositech”) and its employees respect your privacy. We have created this policy to explain what information we may collect; how we may use this information and the safeguards we have put in place to protect this information from misuse and abuse.

Where is the information collected?

Ositech owns, operates and/or maintains one or more websites, some of which may be physically outside of Ositech premises or hosted by third parties. This privacy policy applies to all these websites. In case of websites hosted by third parties, we have insured that the third parties comply with the guidelines set forth in this policy either through a written agreement or through their own published privacy policies that are consistent with Ositech’s privacy policy.

We may also collect information about you via email/mail, fax and telephone when you submit an order or Warranty registration form, request Technical Support, submit comments or provide unsolicited documents. The consent, disclosure and use of these documents are included in the scope of this privacy policy.

What information do we collect?

Some information is automatically collected when you visit our site. This information includes the domain and host from which you access the internet, the internet protocol (IP) address of your computer, the type of browse software you are using, the time you access our site, the address of the site from which you linked to our site and other such information as is typically collected by other websites.

We also collect information about you when you place an order, sign up for our newsletter or mailing list, submit a Warranty Registration form, submit comments, respond to a survey, enter a contest, register to receive specific product information such as white papers or online product demonstration, contact our technical support or customer service personnel via phone or email, submit a resume and other specific instances. This information may include name, email address, mailing address, telephone number, company name and address and job title.

When you visit our websites we may collect non-identifiable information to help us provide better customer service. We may track the domains from which people visit, and we may also measure visitor activity on our sites. This information does not identify you personally. Ositech or another company contracted by Ositech may use this data to analyze trends and statistics to improve our customer service.

Our websites utilize various technologies to collect the information we have discussed in the earlier paragraph. One such technique uses “cookies”. A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. The purpose of the cookie is to better serve you when you return to the Web site. The cookie stored on your computer’s hard drive cannot identify you personally or send any information you may have on your personal computer. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some Web sites may not work properly. For more information on cookies please visit www.cookiecentral.com

Some of our web pages may contain electronic images known as Web beacons, which is a single-pixel gifs that allows us to count users who have visited those pages. We may include web beacons in promotional e-mail messages or Newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access your personal information; they are simply used to compile aggregated statistics about our Web site usage.

Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. These Web beacons usually work in conjunction with cookies. If you don’t want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies.

Use of your Information

We use your information to facilitate the services you request. We use information in the file we maintain about you, and other information we obtain from your current and past activities on this site, to resolve disputes and troubleshoot problems.

We may use the information we collect to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our site’s layout and services. These uses improve our site and better tailor it to meet your needs.

Sharing Collected Information

Ositech will not rent, trade or sell your personal or company information to a third party. You may from time to time, receive information from us about special or new products. If you do not wish to receive this information you may inform us so that we can remove you from the mailing list.

Security of Collected Information

We maintain commercially reasonable physical, electronic and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those Ositech employees who need to know the information to respond to your inquiry or request. All Ositech employees have signed a confidentiality agreement that mandates adherence to this privacy policy. Ositech employees who misuse personal information are subject to disciplinary action.

Credit Card Security

Ositech utilizes strict safeguards during the processing, retention and disposal of credit card information. Your online credit card transactions are processed using a secure transaction server that utilizes Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number. We believe SSL to be a very safe encryption method and widely employed for secure online transactions.

Links to Other Sites

Ositech’s website may contain links to other sites such as Ositech Distributors and Resellers. While we try to link on sites that share our high standards and respect for privacy, we are not responsible for the content, security, or practices employed by other sites.

Changes to this Policy

We encourage you to check this privacy policy periodically to inform yourself of any changes. We reserve the right to change or supplement this privacy policy as we add new services and/or to improve our current services. Previous revisions of our privacy policy can be obtained by submitting a request in writing to the Ositech Privacy Officer. You can be assured that any future changes to this privacy policy will not lower our commitment to your privacy that we are making in this policy.

Contacting Us

If you would like to review and update the information that you provide us or if you have questions regarding this privacy policy, please contact us as described below.

E-mail: privacy_officer@ositech.com

Tel: 519-836-8063

Privacy Officer
Ositech Communications Inc.
430 Laird Road
Guelph, Ontario N1G 3X7
Canada